Shipping & Tracking Guide :
From Packaging
to Delivery
Pacakging
At Vantara, we understand the importance of receiving your purchases in perfect condition, especially when it comes to ceramic made and fragile items such as glassware, and other delicate products. That’s why we’ve implemented rigorous packaging standards to ensure your items arrive intact and without damage. Each product is carefully wrapped in protective materials and placed in sturdy, shock-absorbing boxes designed to withstand the rigors of shipping. Our team of experts meticulously handles every order, ensuring that your items are securely packed and cushioned to prevent any movement or breakage during transit. With our commitment to secure packaging and handling, you can have peace of mind knowing that your purchases will arrive safely and in pristine condition.
Shipping
We take great pride in offering our customers exceptional value and service. Our partnerships with leading shipping providers in India enable us to deliver your orders swiftly and safely to your doorstep, directly from our warehouses.
We ensure that all orders are processed and shipped within 1 to 3 business days of being placed. Depending on your location and the most efficient service available, your orders will be shipped either through India Post or a private shipping provider. Our goal is to bring you the fastest and most reliable delivery experience.
Tracking
Once your order is shipped, you will receive an email containing a tracking number. Please note that the tracking information may not be immediately available, as it can take a few days for the package to be scanned at a regional courier warehouse. This is a standard procedure to ensure accurate tracking data.
Once the package has been processed at the regional courier warehouse, the tracking information will be updated and you will be able to monitor its progress as it moves to the next stop. We appreciate your patience during this time and assure you that your package is on its way.
You can easily track your package on our website using the tracking number provided in your shipping confirmation email. Simply visit our tracking page, enter your tracking number, and you’ll get real-time updates on the status of your delivery. Additionally, you’ll find direct links in your email to the courier’s tracking system, allowing you to monitor your package’s journey from our warehouse to your doorstep.
Delivery
Typically, delivery takes between 3 to 12 days after your order is shipped, although you may receive your items even sooner. We partner with renowned shipping providers such as FedEx, Xpressbees, Delhivery, eKart Logistic, DHL, and more to ensure fast and reliable delivery. All orders are shipped with a tracking number, allowing you to track your package every step of the way. Please note that delays beyond our control, such as customs or postal delays, as well as transport disruptions due to blockages or natural disasters, may occasionally occur.
If you have any further questions, please feel free to contact us through our website or send us an email, and we’ll be happy to assist you.
